animoto

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I recommend not doing business with…

I recommend not doing business with this company. We had a subscription for a year. On the following year they auto-billed and never sent any warning about this or even a receipt. Luckily my credit card showed the payment was charged and I contacted the company the same day to cancel the annual subscription and refund us.There customer service policy is No EXCEPTIONS No REFUNDS. What kind of crappy business is this? I'm considering making an FTC claim against the company. This is unethical business. UPDATE: They gave a 50% refund thus charging our card $294.

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Date of experience: Dec 24, 2019