I used Animoto to produce a video with a custom song soundtrack which is ~1:30 in length. Initially, only about a third of the soundtrack loaded into my project, and I engaged Animoto support to help speed up the process to meet a critical deadline later that day. Their response was almost immediate - recognizing the importance to me with the looming deadline, and provided some tips that allowed me to continue editing the video. The project got done in time!
