americanexpress

1.4
1.4 from 1.2K Reviews and Ratings
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In early December this year I received…

In early December this year I received an American Express gift card from my employer. It was in a sealed envelope and I had to sign for it. When I tried to use the card it was declined. So I called the number on the back of the card. I entered the card number and security number. As it turns out the card had already been activated and used twice in October, even though I didn’t get the card until December. It was a twenty five dollar gift card with a balance of $5.02. I talked to a representative named Vincent who told me I had to contact the businesses it had been used at and dispute the charges.I don’t think this is a good business practice to sell gift cards that have been used. I hope this isn’t a common practice but after talking to the representative,I’m not so sure.In my opinion you would be better off going with a different company.

1
Date of experience: Dec 12, 2022