NOTE:I resent giving one star to this company.The rating re recent experience should offer the choice NOT to give even 1 star.American Express began assaulting us with letters asking over and over and over again for information which was sent to them by registered post (after several failed attempts to do so on their website).This happened from October 2022 to the final removal of money from our account to theirs in March 2023, to pay our membership fees - despite an avalanche of letters threatening to suspend us from membership.Despite several phone calls to Customer Service and registered letters to Amex, we were lied to and told that the problem was solved when it wasn't. They still persisted with more and more letters.Then, having threatened us with suspension, they thought it was ok to take our money from our account for "membership fees"!!!!!!!No effort was made by American Express to deal with us or the problem. The proverbial brick wall!!We are wondering why they are allowed to run a company at all, given the total lack of interdepartmental communication and a myriad of addresses where it would appear that nobody gets the post, nobody opens the post and nobody reads the post - while at the same time, they are bombarding their members with daily letters. "What is good for the goose is good for the gander" comes to mind!!!Members since the mid 1970s, we are left wondering what happened to the then prestigious company that we worked harmoniously with for decades but are quite happy to live without now.
