I don't know why companies keep insisting on using this card that had unbelievably and incredibly difficult service and outdated website.I just received my second card few days ago (I had an American Express card before from another company and it was as garbage then as it is now) and as per their instructions, I went to the website to create an account. After lots of struggle with the horrible website, finally the account was created.Then I went to check my details as I have forgotten the pin, the website immediately told me my account is blocked and I need to call customer service. Called the customer service and after like 20 min of security checks and confirming the same thing over and over, he sent a temporary password to my email. That password did not work!So I went to the website and I entered my user name and clicked forgot my password. Then the website crashed and gave me error saying we cannot process your request at this point try again later. I cannot believe the amount of hassle one go through to use this useless card that is not accepted in most places. I better use my own card even for business transactions and claim them from my company. that is better for my blood pressure. America Express is not even an acceptable card in the american embassy in my country to pay for the visa. Completely trash.
