americanexpress

1.4
1.4 from 1.2K Reviews and Ratings
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absolutely the worst company I will…

absolutely the worst company I will never ever do business with them. I have a prepaid gift card for $100 and I cannot use it online. I had to go through five calls in order to get that verified to me and then they tell me I can use it in the store what’s the difference from using it in the store online or in the store physically and what I want is not in a store it’s online so here I have $100 gift card that I can’t use where I want to there also was you also I was not warned that it could not be used online when I did purchase this hundred dollar gift card so I had no choice. They did not refund me my hundred dollars for the gift card and they told me pretty much that I have to use it in a physical store. I would assume that would be the same thing as online because they process it the same way. they also told me that it may work in the store. Which is not a responsible company either you know or you don’t nevertheless, I don’t get to use my gift card that I pay for online where I need to buy the supplies that I need to that I want this is a bad business. Always has been and I hope you all think twice before you purchase a gift card ort always has been and I hope you all think twice before you purchase a gift card or apply for their credit card. this is absolutely useless when you can’t use any of your credit cards from them or gift cards they said that the companies online are all being investigated till further notice but still they let me buy this card without warning me that it cannot be used online until I bought the card and called the company, then they told me absolutely ridiculous to me. This would be fraud.

1
Date of experience: Jun 25, 2023