I visited a Delta Sky Lounge with a friend and a Delta agent talked me into applying for the SkyMiles Reserve card with the benefit of future Sky Lounge access and 90,000 bonus SkyMiles. After paying the $450.00 annual fee, exceeding the minimum spend and waiting 4 months the points have not arrived to I called customer service. I was told that my bonus was "declined" because I cancelled the SkyMiles Gold card I had for years when I upgraded to the Reserve. This was not disclosed to me by the Delta Agent or the Amex agent when I called to cancel my Gold card. Definitely stopping all spend on this card and cancelling before I get hit with the $450 renewal fee next year.
