americanexpress

1.4
1.4 from 1.2K Reviews and Ratings
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I opened an Amex Platinum Card

I opened an Amex Platinum card, 1300USD annual fee, in march, used it for everything to justify the annual fee, on Dec 15 all transactions were getting declined, after speaking with customer support the account was suspended until further notice for high risk usage. My billing cycle starts on the 12th, the card is paid in full every month as required, on Jan 2 2024, the account was closed and sent to collections. The previous balance was $0, no payment due, the billing cycle is 9 days from closing, Yes Collections, I received a letter stating multiple failed attemps to collect a debt. An imaginary debt on an account that is 9 days from closing. This company is a joke, hence why it seems no one accepts Amex.

1
Date of experience: Dec 30, 2023