Italian amex is a disaster.I have been platinum customer for 20 years and totally disappointedTheir insurance are basically fake, they never really cover anything and always find a small excusesTheir customer service doesn't exist in Italy, evasive, rude and incompetentsFor a 800$ yearly cost credit card you can get much better with other American express is definitely not worth in Europe.American express US, why don't you check upon Italian operations? No doubts Italia amex is a failure with few few card holders spening peanuts...
