A customer for 44 years. 3 cards! I pay them off every month! I lost my card and called. I was greeted by a citizen of a foreign country. He was VERY rude!!!! He said I would get my new card in 12 days from FedEx. I ask what the holdup was. He said YOU WANT THE CARD OR NOT!!!! I SAID LET ME TALK TO AN AMERICAN. HE HUNG UP!!! I called and got another rep. I told it, I needed to speak to an AMERICAN!!! He transferred me. A woman answered and ask my problem. I said I can't make the other rep understand I need my card sooner. SHE THEN HUNG UP ON ME!!!! I WENT TO ONLINE CHAT. BOT SAID USPS WOULD DELIVER MY CARD IN 12 DAYS. I SAID THAT WAS NOT WHAT I WAS TOLD!!! CHAT BOT ENDED THE CHAT!!!!!!!!!!!! THESE PEOPLE, LIKE THE GOVERNMENT ARE OUT OF CONTROL!!!! I OWE THEM NOTHING AND HAVE CLOSED ALL 3 ACCOUNTS!!!!!!!
