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The order and delivery basically went…

The order and delivery basically went well. However, Amazon claimed that the payment had not worked. In the end, I paid with a different credit card, the other item had supposedly been canceled beforehand, but this was not true. I received two parts twice. As these were reliably delivered abroad with Globalbox, it is difficult to return them. And the customer service is a disaster, as is the availability. I regret not having bought these two items directly from the retailer! After a completely pointless chat with rather incompetent people, I was promised a clarification of the case. So far, nothing has happened! Because you have to do research, even though you received all my information long ago. „The store“ has passed its zenith!

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Date of experience: May 29, 2025