Amazon customer services are allowed to receive gifts from suppliers. So naturally the more gifts given, the more positive reviews. So one purchase products based on the wrong assumption because of the reviews read. Amazon customer services also deal with logistics, so if you have been a naughty customer 😉 moaning at them, your returns and deliveries might consequently suffer.Amazon customer services also deal with customer account and the app, so a naughty customer will be prevented to discuss problems.Amazon customer services can be made executive for the day, so if you dare emailing the managing director, your concerns will be read and if you insist, replied to by customer services made executive liaison for the day.The problem is simple, Amazon has no complaint procedures, no problem reference number one can follow.Amazon is not too big to fail and should be reminded that if they upset too many consumers they will restrict their profits.
