I have ordered through Amazon for years and service always been excellent until now. A product was never delivered by Evri, went missing and this has been confirmed by Evri, Amazon refuse to refund as they say the product is delivered and on appeal they say the same thing despite me proving Evri never delivered and the seller who has now had negative feedback due to not responding to me have said they will refund me if i remove feedback, that is blackmail so the review will remain, very disapointed with Amazon and no doubt it will take hours to resolve.
