Honestly, up until this last week, i would have given amazon a 5 star review. Requested to do a return for an item of over 250. value.Any other returns I have made have beenv easy. Out of no where I get a text, from a company I've never even heard of, saying they will arrive in 1hour to pick up my return! I wasn't even home.Rushed home, arrived in less than 40 minutes to find the driver had already been here! He conveniently, neglected to put the time he arrived, on the notification slip! Had to go through a lengthy inconvenience to contact the company, INTELECOM-DRAGONFLY. EVERYTHING to do w this business is a non stop hassle, and complete headache. If this continues, Amazon will lose my recently purchased Prime membership!A very disappointed angry customer!I've also been unfurnished, it's illegal for Amazon to use 3rd party companies like this! Double failure on Amazon's end.
