I wanted to give no star if there was an option. This site does not allow that, therefore I had to give 1 star. Please do not buy from amazon Fresh. That is my recommendation and the below are my explanation why. Today we ordered on Amazon fresh. There were promotional offer, which I did not know was a gimmick and I bought the item which were onions. When the item was delivered we found the onions were rotten and called the customer service for help. The customer service instead of helping said that they cannot do anything about it. I then told that if this is their attitude then I might be compelled to write a bad review and the customer service personnel told that he is not bothered and he is doing his job and amazon cannot do anything about the items that are sent defective on amazon fresh and they are not returnable. I had high regard for amazon but I was devastated by this experience. The customer service person was very arrogant and to my thinking by his behaviour, I felt he intended that I alone if I write a bad review will not do any harm for Amazon which is a very big company. I told him that every drop of water makes a sea and series of feedback will have an effect eventually.
