Nonsense customer service. I have over 100 call recordings of their customer care executives simply fooling around and wasting my time while their delivery agents continue to misbehave. Their delivery agents will simply deny the doorstep delivery and mark the address wrong just to avoid climbing up a few steps, and Amazon customer care will not be able to help you get the product delivered, infact they'll offer you refund to place the order again and the never ending game begins.