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Absolutely hopeless/useless customer service

Absolutely hopeless, never buy anything from Amazon India, especially, if you are living abroad, Amazon India swelled it's business and feels they are untouched and undisputed global leaders, recently I placed an order for 2 different items both items are partially delivered and 1 item from each order was missing, repeated request to look into disappeared/missing products fell on deaf ears, I managed to get in touch with MD and apologised and assured me they would look into it and get back to me in 3-5 working days, and 10 days have gone no response no refund, and the person who got in touch from the MD office decided to Hibernate.

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Date of experience: Apr 11, 2024