Simply the worst level of service I have ever experienced, makes Amazon seem like a Mikey Mouse company compared to my experiences with Amazon.com, Amazon.co.uk or Amazon.de.The support "do not have the authority" to authorise RMA's for broken products. And it took 2 hours of painful support to get that out of them.They say I will be called back in a couple of days from someone who can help. What is the point of having support, if the support can not do anything? I would expect an RMA from a device bought directly from Amazon to be authorised on the same day, like it is in UK or DE.Avoid Amazon.fr international buyers! It is clearly poorly managed and not run to the standard expected.
