Amazon is a farce, including Amazon.frThe last straw for me was when they did nothing to a delivery man who opened my parcel and placed my items in the box mail. They were not packed!!! He probably opened it to steal, since it was heavy. Only to realize those were beauty products. I asked for a refund for poor delivery and got nothing. When I decided to delete my account, customer service was very snarky about it and treated it like a joke. I haven't missed Amazon since and it's been months. They make it seem like you can't live without their services, even had a woman crack up at me when I told them I was about to leave, but they are easily replaceable. For books, cosmetics, electronics, music, movies, groceries, fashion etc, anything you can think of, there are better companies and you get better customer's service if anything goes wrong. STAY AWAY FROM AMAZON they got way too big headed.
