Where to start. I ordered an air fryer on the 23rd December 2022. I was told it would be delivered on the 31st Dec. It did not arrive. Chatted to them online was told 1st - 2nd Jan delivery. It did not come. Chatted again was told by 5th Jan (now bear in mind we had been sitting in for days waiting) nothing arrived. Lots of emails back and forth then told delivery by 10th Jan. On the 9th Jan got an email to say the fryer had gone back to Amazon and they would be refunding my money. I have never ever been so disappointed in Amazon.es I was lied to things were covered up and I will be trying to contact higher up than the chat boxes to voice my complaints. This was a present from my children and we are really upset by it all. If it is the couriers fault as I kept being told CHANGE YOUR COURIER it’s not rocket science. AND that’s only half of it all 😡😡😡
