To all,We have been Amazon clients for a very long time.We have just ordered an iPhone XV for our daughter...when we received the package, we gave the Amazon code to the delivery guy. The package was sealed with tape. When we opened it their was a Dove lotion bottle - clearly the same weight and size of the iPhone.We called right away the customer service but Amazon said that the package was delivered. They were not nice at all and after 5' of conversation did not seem to care. We had to send photos and we are awaiting their answer within 3 days. This is theft. It can only have taken place in their warehouse or while it was delivered but...someone somewhere must have known what was in the package - which means access to Personal Data! DO NOT ORDER ANYTHING EXPENSIVE.NEW SCAM - DO NOT ORDER iPHONE or anything expensive - Warehouse or delivery THEFT!