Would prefer no stars but jot an option I wanted to return an item that I purchased from amazon and paid amazon ( even though came from a third party seller) unfortunately the items did not fit and needed to send them back. Call number one sent out the wrong returns label as I asked to be abel to drop it off at at evri collection point where I could print t of the label as didn't have means to do it and they failed there second call finally sent out the right shipping info and told me as soon as I dropped the item off a refund would be processed and paid back to my account well guess what 10 days after the first call still no sign of the refund let alone it being processed so yeah another call to amazon where I was informed I'd have to wait 48 business hours for a refund to be processed and up to 7 days to see it back in my account when ive questioned the so call returns manager regards this after being told it be processed after I dropped the item off at the post office he hung up on me nare in mind I dropped the item off on the 19/4/25 and called them today the 22/4/25 so I took in to account the Easter bank Holiday absolute joke of a organisation and when I mentioned the consumer credit act he just brushed it off
