Customer services for Amazon consistently abusing with deliberate cruelty to customers now. I have spoken to some who have worked for Amazon doing this job and it is systemic, they just try to upset you so much that you will give up as this is easier and more profitable for them. Also they enjoy upsetting the vulnerable ones as they don't see customers as humans. Everyone I know has had these unreasonable and cruel experiences with Amazon, who take no responsibility for their errors or obstructive practices even in serious cases. They have totally forgotten we are paying customers a d they don't care about their agents unethical practices. I would not have believed ordinary humans could behave like this, but unfortunately this is what is going on. Personally I advise that it will be easier, long term, to shop somewhere who does not train their employees to behave in sociopathic ways to their caller's.I have permanently closed my account, they're not getting anymore of my cash, and I've been a good customer them.It feels good walking away though!👍
