I’m pretty honest and believe that honest reviews are necessary. I have noticed especially since 2020 things have been going down hill at a slow rate with Amazon. First off the updated their membership and why pay for prime (140) when it was suppose to be a 2 day ship and since 2020 everything takes atleast 4-7 days if not longer to get to you. I will say they have a good customer service but their logistics partners that ship things specifically UPS are constantly loosing things literally 90 miles from our home, or UPS hires people who can’t read and they send things way out of route which causes our packages to be late because we get deliveries( not amazons fault but it is UPS the shipping partners fault) 3 days a week. I feel like some what if UPS can’t get it together maybe they should fire them and let FEDEX handle what they can’t not that FEDEx can’t loose things to it just sucks our packages are constantly replaced or running late. This happens frequently with our prime membership in tack for years.
