I had to take a half day off work and travelled 2 hours to make sure to be available during the promised delivery window. Not only did Amazon try to deliver outside of that window, but when I contacted customer support, I was assured it would still arrive the same day. That turned out to be a complete lie.After waiting hours and hearing nothing, I called again, only to be told that delivery wasn’t possible until tomorrow. Now I have to take a day off work just to receive a package that should’ve arrived today. This is incredibly frustrating and completely unprofessional from a company that prides itself on reliable logistics.
