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Ordered item from Amazon on 19th May…

Ordered item from Amazon on 19th May 2025 stated 1 to 2 days delivery now 5th June 2025 so 17 days and still no item .Went on Amazon online to report this item had not arrived and it's a nightmare trying to get any answer I think there virtual robot answering service is confused it does not understand the item hasent arrived after 17 days ..It keeps saying item on way ..Where is it coming from Mars .Amazon shocking customer service I won't be using them again ..

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Date of experience: Jun 05, 2025