If I could give them zero star I would. I ordered an item to be delivered to Zagreb, Croatia. They gave a date of arrival, I stayed home from work, on day of arrival- they sent "failed delivery" - no one rang my buzzer, no one called me. When I followed up with support of the company who contacted me locally, they said no one came to the address, it failed because they do not have an address. What do you mean? When all communication has my address, I cannot make an order without an address. It's 5 days later, item still not received, customer support of local company says it's still for dispatching, they cannot give a date yet. So item was not even ready for deliver then? Pathetic and disappointing! I can't believe this is Amazon. Ow and the help or support chat button on Amazon customer support keeps giving an error message so you cannot contact them, superb! Amazon Deutschland
