I ordered an expensive 3 in one printer scanner copier for my business. Usually when ordering expensive items Amazon issues a PIN code that must be given to the driver. This did not happen. I got a message saying my printer had been delivered. The photo was not my doorstep or indeed the doorstep of any of my neighbours as being a reasonably new development all the doors are identical. It took numerous phone calls and firm requests to be put through to a manager before a new device was ordered. It too has been delivered elsewhere. It transpired that a geo code was at fault despite me living at the same address and using Amazon several times per week. I was told I’d be given a sizeable refund to compensate me for all the inconvenience. We are talking £300 of equipment so I expected significant to mean at least £50. I was offered £10 and when I said this was a desirory amount they said they would offer £20. I’ve lost faith in their delivery drivers so will now take my business elsewhere.
