If I could give zero stars I would.DO not order, and dont bother to call "customer service". I called to unlock my account (which I had never previously used before, so I am unsure as to why this was locked. The useless agent on the phone proceeded to insist my name was not what was on the account and refused to transfer me to a manager, team leader, or ask any other security questions. This is THE WORST customer service I have ever received. There was no other option provided to me for unlocking my account, when I requested a solution. I am disgusted at my first experience with Amazon and they can shove their cheaper products. I will spend extra elsewhere and actually get customer service in the process. How Amazon exist with this model I am in disbelief. STAY AWAY!
