If you’re having something delivered to a neighbour, be very careful. I was not available for a delivery so I had a very expensive item delivered to a neighbour. Unfortunately, I did not tell her exactly what was being delivered. Instead of the £999 product I had ordered, the driver left a £50 air fryer! I'm not sure if this was an unbelievable mistake or if he was up to no good. After a long time on several phone calls and after providing photos of the Fryer and a photo of the driver with said item (thanks to a video doorbell) I have arranged a return with Amazon. However, the damage is done. I took a credit line out with their banking partner which incurred a credit check.. I can't do that again because it will negatively affect my credit score. I will not be able to pay the full amount before Black Friday week ends and even if I could, I no longer trust Amazon to deliver reliably. Which also means I will no longer be buying anything of value (or anything at all quite honestly). I had several items lined up for purchase but I don't trust that they will be delivered. I will be buying direct from other companies in the future, even if delivery windows vary a lot. I have trouble arranging collection even when I know the day it's arriving because I'm so busy and so is my neighbor. But I’ll make it work. I’m done with Amazon. All Amazon can muster up is, ‘sorry for the inconvenience’.
