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Cancellation nightmare!

I attempted to cancel an order containing 3 items from amazon less than 24 hours after the order was originally placed when I checked the status of these items it told me they were in the process of being cancelled this went on for 2 days and then all of a sudden I recieved a new message saying the items were being dispatched and it's to late to cancel them 2 of the items I'm in the process of sending back but the other I've been told I can't return because it's alcohol this item hasn't been dispatched yet but I've been told its to late to cancel the item even though I requested a cancellation exactly a week before it's estimated delivery date so I'm now going to be out of pocket thanks amazon!

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Date of experience: Dec 03, 2024