awful, i paid for one expensive item £400+ and they sent me a cheaper older item that had a sticker on top of the original correct label, with the newer label giving false info. it took time and installation products to install, only when i had to do diagnostics to see why it wasnt performing did i see what they had done. It was shipped by amazon, from amazon warehouse, amazon fake sticker with wrong info, amazon discounted, paid to amazon - they basically said nothing to do with them - i pointed out it could actually be a mistake or a crime/scam going on in their warehouse and many people wouldn't realise, they could be doing this to others and their own stock, the guy said he doesnt care about uk law despite not living in the uk, but hes confident amazon terms and conditions remove their need to obey uk laws!!!! and also that there is no one at amazon above him or with more authority than him. its really hard to even find a way to voice chat to anyone there, the first girl couldnt do more than read off a script poorly and hung up on me.
