I have been a prime member for over 7 years, have had a few problems normally sorted, not always quickly, but sorted, recently bought a new retails business, have spent close to 7k, because its easy no chasing around, prices reasonable, have added when its possible to deliver, given no one is there 24/7, today the 7 th time in 2 weeks, a failed delivery, after closure time, again checked CTV no sign of delivery driver on camera.They lie and then costumer service do the usual they got delayed, shit service, have stood for the 5 card trick to often, prime cancelled am going to exploit the return policy and buy elsewhere