Extremely poor service. There are numerous bootleg items and scam artists listed as third-party sellers on the site. Support is trash, the help chat doesn't connect 9 times out of 10 and the A-to-Z guarantee process is opaque and communicates exceptionally poorly. They are happy to facilitate scammers and dishonest sellers. Avoid if at all possible and use only for very cheap items - though for those you're likely better-off going to AliExpress. The cheap items from the two sites are generally exactly the same.
