aliexpress

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AliExpress Ignores Buyer Protection – Beware!

Title: AliExpress Ignores Buyer Protection – Beware!I placed an order on AliExpress, only for it to be delivered to the wrong address. I contacted their support, provided clear evidence—including a chat with the courier confirming the incorrect delivery address—but AliExpress still refused to issue a refund. Their reasoning? The order was delivered—yes, but to the wrong location.This is completely unacceptable. AliExpress claims to offer Buyer Protection, but when faced with a clear case of misdelivery, they ignored the evidence and refused to take responsibility. Their customer service was dismissive, showing no willingness to resolve the issue.If you’re considering purchasing from AliExpress, be warned—if something goes wrong, they do not care about their customers. Proceed with caution.

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Date of experience: Jun 04, 2025