I purchased security cameras from AliExpress that turned out to be 100% non-functional. They do not turn on, do not charge, and the app crashes constantly. I sent all evidence – videos, photos, and screenshots – and I was met with generic copy-paste answers and complete disregard for the facts. I live in Israel, and during the time I tried to handle this issue, my country was under missile attacks and war. I couldn’t file a dispute on time due to life-threatening circumstances, and yet AliExpress didn’t care. Not even basic human empathy. Their attitude shows not only complete disrespect for consumers, but a deep indifference to people’s lives – bordering on discrimination or antisemitism. This is organized fraud: They sell broken items/They refuse refunds/They close cases without resolving anything/They blame the buyer, no matter what/I’m warning everyone: Stay away from this site. They are scammers hiding behind a polished website. I will file a chargeback through my bank and report them publicly and legally.Shame on you, AliExpress.
