Most items bought were delivered in time and as expected. Yet I bought 2 sofa blankets that were never delivered, I contacted AliExpress customer services and they told me I should reach out to the seller, which I did. The seller told me to reach out to AliExpress. Só in this circular reference I never got my product, I tried a refund and AliExpress turned it down! So I lost my money, waited for several months and never got the product. Never buying with AliExpress again, the same thing happened with your competitors and they we’re accountable and refunded me or gave me a much better support (Shoppee, MercadoLivre and Amazon).
