We booked a hotel from Agoda that had 7.7stars and rated as very good. It was so awful when we arrived that after seeing two horrendous rooms we left. The rooms were very dirty and tired, I've never had to leave a hotel before but on this occasion, we had no choice. After sending a complaint and refund request through Paypal, it has been denied with responses from Agoda that are almost illegible. Don't book through Agoda, the reviews are misleading and fake. My honest review of the hotel, stating how bad it is has yet to appear on the site. Funny that!!!
