Worst customer service!!!!! After booking online and it kicking us out to automatically select a room that was not the original £500 but ended up taking a total of £1800 from my credit card. I have been passed from pillar to post, lied to and treated appallingly. I even contacted the hotel and third party agents myself to be told by them it was up to Agoda to issue my refund but Agoda told me the hotel had said no. DO NOT BOOK WITH AGODA YOU WILL REGRET IT!!!!!!
