False Cashback Promises & Zero SupportAgoda promised cashback 60 days after checkout, but now they’re demanding proof I stayed at the hotel — even though I booked through their platform. They rejected my bank statement because it didn’t list the hotel name, only the location. Why is it on the customer to prove this? Agoda refuses to contact the property themselves. Completely unhelpful and frustrating experience. Won’t be booking through them again.
