I never write reviews, but what Agoda did to me is outright theft.I booked a stay for April 16–21, and they wrongfully confirmed it for July 16–21. I contacted them immediately: • First they said “no refund possible.” • Then they said “okay, we’ll change the dates”, only to turn around again and say “sorry, can’t help you.” • Then, without asking me, they cancelled my reservation themselves — supposedly to negotiate with the hotel — but they didn’t even notify me. • In the end, they told me: no refund, no booking, nothing we can do.So I lost my money, my reservation, and had to scramble last minute to find accommodation — paying much more, of course.This is fraud.Agoda is a shady, dishonest company with zero accountability. They hide behind useless support reps, pass the blame, and treat customers like garbage.They make mistakes, then punish YOU for them.If you’re reading this: DO NOT USE AGODA.Every cent you spend is a risk.I hope they go out of business and answer for all the customers they’ve scammed.
