worse experience ever!!! First time also is last time we use Agoda. we paid with credit card for 2 nights and had to cancel the booking due to how terrible and scary the hotel was when we got there. Hotel policy said we would lose 1 night for cancelling but we never got refund for the 2nd night. Contacted Agoda with no help , all we got from agoda was " sorry, they tried to contact the hotel but no response from hotel ". SUCH A SCAM