Agoda is just a currency conversion scam with a travel agency attached.Their conversion rate is terrible.The app forces you to pay in a different currency from the hotel currency.Eg the app gives you a USD priceYou pay but on payment they issue a charge in EUR with terrible exchange rate.Paid with USD credit card, so now you've paid 10% extra USD compared to correct price.It's impossible to contact live agent to get refund and proper bill.Agoda has just decided to scam all of their customers so they go elsewhere. Probably they hope to booking which is the same company