Made a reservation on what I thought was Crowne Plaza website (it looked like their web site), chose the flexible cancellation with no fee option. Waited for reservation confirmation, did not receive one. Called crowne plaza only to find I had booked with a third party Agoda.com! Can’t get hold of Agoda as I have no booking ID, but they have £366 of my money. Will now have to go through the trouble of contacting credit card company to dispute it. BIG SCAM of pretending to be another companies web site