Absolutely disgraceful customer services. I’ve been using Google ads for 20 years and it’s getting progressively worse and has recently lost me business due to ads not being approved due to ‘malicious’ software on my website despite me sending proof of no such software using Google’s own software. The fact that most of the comments on here are complaints about their customer service and not one response from them is just about sums them up. They only care about big spending clients and agencies who have their own dedicated account management team and not a bunch of robots in India who simply read off a script. I’m being continually being fobbed off and informed that this issue would be resolved and six months on, nothing.
