Worst customer service ever. It is a shame that such a complete and expensive tool offers a ridiculous customer service. If you have a technical problem, your only option is to pray as there is no live chat, no personal attention, they take weeks to get back to you and the only way to communicate with them is by email. It would be so easy to have a live chat or just a phone call. Do not spend your money on ActiveCampaign. Do it for your business and your mental health.