I have been an ActiveCampaign customer for 7+ years and the service has just gotten worse over time.This is the second time I have had to deal with Active Campaign support for a critical issue (account security) and once again they are extremely difficult to speak with. There is no phone number, leaving only their poor email ticketing system. I have been sent the same automated message telling me to change my password (which is impossible as the account has been compromised, leaving me without access).The software is good, but the support when you and your business really need it is absolutely awful.
