activecampaign

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This party is very unreliable and does…

This party is very unreliable and does not keep their agreements. I have been a customer of Activecampaign for years, only because of the enormous price increases that they have implemented we had a price agreement, which had a major impact on my decision. A month later a price increase is made that is enormous. Then I contact them and it is confirmed that I keep the agreed price, only then the increased price is written off and the support knows nothing. While I have sent all tickets with agreements and now they no longer respond! UNRELIABLE. After the price increases there are better alternatives such as, sendgrid send in blue. I would not recommend Activecampaign to anyone because of the poor support, not keeping the agreements and not the best software compared to the market.

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Date of experience: Sep 02, 2024