Fraudulently charged me recurring premium charge for which I didn’t sign up. Looking back today at an account history of which I had been unaware, I also discovered yearly unauthorized charges of $99. Recently they charged me $299 one week after sending an email saying that my account would not be renewed because my credit card number had changed. I thought, oh good, too bad about the past, but well, at least it’s not renewing. So I took no further action. But then somehow they still managed to push this new charge through on my new credit card number which I had never provided to them nor authorized them to charge. I don’t know how they obtained this number. This is fraud. (Even more outrageous, they had done the same thing last year—sent an email saying no renewal, which should have been the end of it, but then still gotten my credit card (Wells Fargo visa) to pay a charge I never authorized.).
