abebooks

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If it were possible to give negative…

If it were possible to give negative stars, I would. I purchased a book I was under the impression I needed for class. It was on the syllabus so I purchased it from AbeBooks, seller John Peterson of CITRUS HEIGHTS, CA. Come to find out my professor accidentally wrote the wrong book in the syllabus so I asked for a refund. The book seller, John Peterson was demeaning and rude. He refused to give me my refund so I went above him to AbeBooks. Eventually after numerous emails to customer service, I got a reply to resend my book. I'm a full time student and work 40 hours a week. My rent is 1,400.00 every month on top of school tuition. I'm doing everything in my power to keep a roof over my head and finish school. Well, I had two days to send the book back. I did not make the deadline because I had class and worked. They cancelled my refund and told me it wasn't available anymore. I'm still way under my 30 day return policy too. They have zero morals. They told me to sell it on amazon or through a third party seller who offered me $20 instead of the $77 I lost. F u c k you people. Have compassion post covid. Working multiple jobs and doing full time school is already a lot but to have y’all not be flexible is unreasonable based on your business standards. It's not easy and you literally made it harder to live. Karma on you and John Peterson..what a jerk. Ethan S of AbeBooks was zero help too.

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Date of experience: Sep 21, 2021